Neosantara incident
UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue
Minor Vendor's status page →
Resolved after 1 hour 28 minutes, on September 15, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 15, 2026, 08:52 AM UTC
Sentry Alert reports of UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue Reported at Tue, 15 Sep 2026 07:51:26 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 15, 2026, 10:20 AM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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