Neosantara incident

UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption

Resolved after 1 hour 8 minutes, on September 16, 2026.

resolved Sep 16, 2026, 08:10 AM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Sep 16, 2026, 07:02 AM UTC
Resolved
Sep 16, 2026, 08:10 AM UTC
Duration
1h 8m
Detected by Pingoru
Sep 16, 2026, 07:02 AM UTC

Update timeline

  1. identified Sep 16, 2026, 07:02 AM UTC

    Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption Reported at Wed, 16 Sep 2026 06:01:57 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Sep 16, 2026, 08:10 AM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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