Neosantara incident
Error: request_error: API Gateway Service Interruption
Minor Vendor's status page →
Resolved after 2 hours 12 minutes, on September 17, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 17, 2026, 10:07 AM UTC
Sentry Alert reports of Error: request_error: API Gateway Service Interruption Reported at Thu, 17 Sep 2026 09:07:14 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 17, 2026, 12:20 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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