Neosantara incident

UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption

Resolved after 3 hours 41 minutes, on September 17, 2026.

resolved Sep 17, 2026, 05:10 PM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Sep 17, 2026, 01:29 PM UTC
Resolved
Sep 17, 2026, 05:10 PM UTC
Duration
3h 41m
Detected by Pingoru
Sep 17, 2026, 01:29 PM UTC

Update timeline

  1. identified Sep 17, 2026, 01:29 PM UTC

    Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption Reported at Thu, 17 Sep 2026 12:28:27 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Sep 17, 2026, 05:10 PM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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