Neosantara incident
UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue
Minor Vendor's status page →
Resolved after 5 hours 26 minutes, on September 19, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 19, 2026, 05:53 AM UTC
Sentry Alert reports of UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue Reported at Sat, 19 Sep 2026 04:53:15 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 19, 2026, 11:20 AM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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