Neosantara incident
UpstreamProviderError: UpstreamProviderError: AI Provider Service Disruption
Minor Vendor's status page →
Resolved after 3 hours 47 minutes, on September 19, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 19, 2026, 04:32 PM UTC
Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Service Disruption Reported at Sat, 19 Sep 2026 15:32:20 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 19, 2026, 08:20 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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