Neosantara incident
UpstreamProviderError: UpstreamProviderError: API Gateway Service Interruption
Minor Vendor's status page →
Resolved after 3 hours 16 minutes, on September 20, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 20, 2026, 08:43 AM UTC
Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: API Gateway Service Interruption Reported at Sun, 20 Sep 2026 07:43:02 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 20, 2026, 12:00 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Your product runs on more than Neosantara
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services