Neosantara incident

UpstreamProviderError: UpstreamProviderError: AI Provider Capacity Exceeded

Resolved after 2 hours 3 minutes, on September 21, 2026.

resolved Sep 21, 2026, 11:31 AM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Sep 21, 2026, 09:28 AM UTC
Resolved
Sep 21, 2026, 11:31 AM UTC
Duration
2h 3m
Detected by Pingoru
Sep 21, 2026, 09:28 AM UTC

Update timeline

  1. identified Sep 21, 2026, 09:28 AM UTC

    Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Capacity Exceeded Reported at Mon, 21 Sep 2026 08:27:44 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Sep 21, 2026, 11:31 AM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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