Neosantara incident
UpstreamProviderError: UpstreamProviderError: AI Provider Service Disruption
Minor Vendor's status page →
Resolved after 1 hour 4 minutes, on September 22, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 22, 2026, 05:15 AM UTC
Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Service Disruption Reported at Tue, 22 Sep 2026 04:15:16 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 22, 2026, 06:20 AM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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