Neosantara incident

UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption

Resolved after 2 hours 28 minutes, on September 23, 2026.

resolved Sep 23, 2026, 06:41 PM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Sep 23, 2026, 04:12 PM UTC
Resolved
Sep 23, 2026, 06:41 PM UTC
Duration
2h 28m
Detected by Pingoru
Sep 23, 2026, 04:12 PM UTC

Update timeline

  1. identified Sep 23, 2026, 04:12 PM UTC

    Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption Reported at Wed, 23 Sep 2026 15:12:02 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Sep 23, 2026, 06:41 PM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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