Neosantara incident

Error: async_reconcile: API Gateway Service Interruption

Resolved after 1 hour 32 minutes, on October 8, 2026.

resolved Oct 08, 2026, 03:30 AM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Oct 08, 2026, 01:58 AM UTC
Resolved
Oct 08, 2026, 03:30 AM UTC
Duration
1h 32m
Detected by Pingoru
Oct 08, 2026, 01:58 AM UTC

Update timeline

  1. identified Oct 08, 2026, 01:58 AM UTC

    Sentry Alert reports of Error: async_reconcile: API Gateway Service Interruption Reported at Thu, 08 Oct 2026 00:57:39 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Oct 08, 2026, 03:30 AM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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