Neosantara incident
UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue
Minor Vendor's status page →
Resolved after 3 hours 5 minutes, on October 8, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Oct 08, 2026, 11:35 AM UTC
Sentry Alert reports of UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue Reported at Thu, 08 Oct 2026 10:34:57 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Oct 08, 2026, 02:40 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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