Neosantara incident
UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue
Minor Vendor's status page →
Resolved after 11 hours 31 minutes, on October 10, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Oct 10, 2026, 05:18 AM UTC
Sentry Alert reports of UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue Reported at Sat, 10 Oct 2026 04:17:51 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Oct 10, 2026, 04:50 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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