Neosantara incident

UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption

Resolved after 5 hours 28 minutes, on October 12, 2026.

resolved Oct 12, 2026, 08:50 PM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Oct 12, 2026, 03:21 PM UTC
Resolved
Oct 12, 2026, 08:50 PM UTC
Duration
5h 28m
Detected by Pingoru
Oct 12, 2026, 03:21 PM UTC

Update timeline

  1. identified Oct 12, 2026, 03:21 PM UTC

    Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption Reported at Mon, 12 Oct 2026 14:21:11 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Oct 12, 2026, 08:50 PM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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