Neosantara incident

UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue

Resolved after 12 hours 27 minutes, on October 12, 2026.

resolved Oct 12, 2026, 08:50 PM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Oct 12, 2026, 08:23 AM UTC
Resolved
Oct 12, 2026, 08:50 PM UTC
Duration
12h 27m
Detected by Pingoru
Oct 12, 2026, 08:23 AM UTC

Update timeline

  1. identified Oct 12, 2026, 08:23 AM UTC

    Sentry Alert reports of UpstreamAuthError: UpstreamAuthError: AI Provider Authentication Issue Reported at Mon, 12 Oct 2026 07:22:47 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Oct 12, 2026, 08:50 PM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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