Neosantara incident
Error: request_error: API Gateway Service Interruption
Minor Vendor's status page →
Resolved after 1 hour 33 minutes, on October 13, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Oct 13, 2026, 10:47 PM UTC
Sentry Alert reports of Error: request_error: API Gateway Service Interruption Reported at Tue, 13 Oct 2026 21:46:27 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Oct 14, 2026, 12:20 AM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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