Neosantara incident
UpstreamProviderError: UpstreamProviderError: AI Provider Service Disruption
Minor Vendor's status page →
Resolved after 3 hours 59 minutes, on October 14, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Oct 14, 2026, 09:02 AM UTC
Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Service Disruption Reported at Wed, 14 Oct 2026 08:01:33 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Oct 14, 2026, 01:01 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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