Neosantara incident

UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption

Resolved after 2 hours 20 minutes, on October 14, 2026.

resolved Oct 14, 2026, 02:40 PM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Oct 14, 2026, 12:20 PM UTC
Resolved
Oct 14, 2026, 02:40 PM UTC
Duration
2h 20m
Detected by Pingoru
Oct 14, 2026, 12:20 PM UTC

Update timeline

  1. identified Oct 14, 2026, 12:20 PM UTC

    Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption Reported at Wed, 14 Oct 2026 11:19:44 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Oct 14, 2026, 02:40 PM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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