Neosantara incident

UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption

Resolved after 3 hours 13 minutes, on October 15, 2026.

resolved Oct 15, 2026, 03:01 PM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Started
Oct 15, 2026, 11:47 AM UTC
Resolved
Oct 15, 2026, 03:01 PM UTC
Duration
3h 13m
Detected by Pingoru
Oct 15, 2026, 11:47 AM UTC

Update timeline

  1. identified Oct 15, 2026, 11:47 AM UTC

    Sentry Alert reports of UpstreamProviderError: UpstreamProviderError: AI Provider Connectivity Interruption Reported at Thu, 15 Oct 2026 10:47:23 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Oct 15, 2026, 03:01 PM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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