NEOnet incident

NEOnet Login - DNS Issues

Minor Resolved View vendor source →

NEOnet experienced a minor incident on July 22, 2026 affecting Organizational Resources (MiniOrange - SMS/OTP Codes) and Organizational Resources (NEOnet Login) and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 05:45 PM UTC
Resolved
Jul 22, 2026, 06:45 PM UTC
Duration
1h
Detected by Pingoru
Jul 22, 2026, 05:45 PM UTC

Affected components

Organizational Resources (MiniOrange - SMS/OTP Codes)Organizational Resources (NEOnet Login)Organizational Resources (NEOnet Service Desk (Halo) (Help))

Update timeline

  1. investigating Jul 22, 2026, 05:45 PM UTC

    NEOnet is currently experiencing an issue impacting externally hosted applications using NEOnet Login. Our team is actively working toward resolution. Updates will be provided at regular intervals, and a final notification will be sent once service is restored.

  2. resolved Jul 22, 2026, 06:45 PM UTC

    The issue impacting externally hosted applications using NEOnet Login has been resolved, and services have been restored. Our team will continue to monitor to ensure stability. Should you still be experiencing a problem please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.