Neon Fundraise incident

Neon One Portal slow loading times

Resolved after 17 hours 48 minutes, on June 23, 2026.

resolved Jun 24, 2026, 02:00 PM UTC

This incident has been marked as resolved following extended monitoring of the solution put in place.

Started
Jun 23, 2026, 08:11 PM UTC
Resolved
Jun 24, 2026, 02:00 PM UTC
Duration
17h 48m
Detected by Pingoru
Jun 23, 2026, 08:11 PM UTC

Update timeline

  1. monitoring Jun 23, 2026, 08:11 PM UTC

    We are experiencing additional issues with users being able to login to the system. Users may experience intermittent delays when attempting to access Neon apps. The team is actively working on a resolution and will update here with more information as we work to resolve the issue.

  2. monitoring Jun 23, 2026, 08:40 PM UTC

    All systems are currently operating as expected and Admin users should no longer be experiencing delays when logging in. We will continue to monitor the situation.

  3. resolved Jun 24, 2026, 02:00 PM UTC

    This incident has been marked as resolved following extended monitoring of the solution put in place.

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