Neon Fundraise incident

High CPU usage caused intermittent issues

Major Resolved View vendor source →

Neon Fundraise experienced a major incident on January 7, 2026, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2026, 04:32 PM UTC
Resolved
Jan 07, 2026, 08:03 PM UTC
Duration
3h 30m
Detected by Pingoru
Jan 07, 2026, 04:32 PM UTC

Update timeline

  1. monitoring Jan 07, 2026, 04:32 PM UTC

    We have identified an issue with high cpu usage. A fix has been implemented and we are monitoring to confirm that the issue does not recur.

  2. resolved Jan 07, 2026, 08:03 PM UTC

    This incident has been marked as resolved. The fix implemented earlier has addressed the CPU usage, and monitoring has confirmed that levels have remained normal since the issue was addressed.