Neon Fundraise incident

Helpdesk Outage

Critical Vendor's status page →

Resolved after 2 hours 36 minutes, affecting Support, on March 7, 2021.

investigating Mar 07, 2021, 09:42 PM UTC

Our Atlassian admin is working on the issue.

Started
Mar 07, 2021, 07:50 PM UTC
Resolved
Mar 07, 2021, 10:27 PM UTC
Duration
2h 36m
Detected by Pingoru
Mar 07, 2021, 07:50 PM UTC

Affected components

Support

Update timeline

  1. investigating Mar 07, 2021, 07:50 PM UTC

    We are currently investigating an outage with our helpdesk.

  2. investigating Mar 07, 2021, 09:42 PM UTC

    Our Atlassian admin is working on the issue.

  3. resolved Mar 07, 2021, 10:27 PM UTC

    This incident has been resolved.

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