Resolved after 2 hours 16 minutes, on October 16, 2021.
Neon Pay's processing partner experienced a network-related service disruption this evening in which charges were unable to be completed. The disruption began at 12:12 AM CDT and ended at 2:28 AM CDT. All systems are now functional again.
Update timeline
- resolved Oct 18, 2021, 08:58 PM UTC
Neon Pay's processing partner experienced a network-related service disruption this evening in which charges were unable to be completed. The disruption began at 12:12 AM CDT and ended at 2:28 AM CDT. All systems are now functional again.
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