Neon Fundraise incident

Neon CRM Sync Issue

Resolved after 19 hours 3 minutes, affecting Neon CRM, on May 16, 2022.

identified May 16, 2022, 04:04 PM UTC

Our Neon CRM sync has been offline since early Saturday morning. We are working on a fix and expect to have the sync back in place by Tuesday morning. All pending records are in queue and will sync to your CRM once the sync process gets back online. We are sorry for the inconvenience.

Started
May 16, 2022, 04:04 PM UTC
Resolved
May 17, 2022, 11:08 AM UTC
Duration
19h 3m
Detected by Pingoru
May 16, 2022, 04:04 PM UTC

Affected components

Neon CRM

Update timeline

  1. identified May 16, 2022, 04:04 PM UTC

    Our Neon CRM sync has been offline since early Saturday morning. We are working on a fix and expect to have the sync back in place by Tuesday morning. All pending records are in queue and will sync to your CRM once the sync process gets back online. We are sorry for the inconvenience.

  2. resolved May 17, 2022, 11:08 AM UTC

    This incident has been resolved.

Your product runs on more than Neon Fundraise

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →