Resolved after 2 hours 44 minutes, affecting Sprocket API and Donations and 1 more, on May 1, 2024.
Root cause has been identified. Increasing system capacity has resolved the issue.
Affected components
Sprocket APIDonationsDNS <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>Rallybound Payment ServiceManagement interfacesCDN <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>Site BuilderEndurance Challenges Strava IntegrationRegistrationsSupport
Update timeline
- investigating May 01, 2024, 05:02 PM UTC
Some users are reporting increased load times in various interfaces. Our team is currently investigating.
- investigating May 01, 2024, 07:02 PM UTC
We've increased system capacity to handle the additional load. Load times should be back to normal. Still investigating root cause.
- resolved May 01, 2024, 07:47 PM UTC
Root cause has been identified. Increasing system capacity has resolved the issue.
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