Resolved after 28 minutes, affecting Donations and CDN <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small> and 1 more, on May 19, 2024.
The incident has been resolved. Sites are now loading correctly. Root cause: the CDN server was configured to use an older SSL certificate that expired today (5/19). We have since updated the server to use our more current certificate. With our recent move to AWS, we were now able to configure certificates to auto-renew, ensuring this issue does not happen again.
Affected components
Update timeline
- identified May 19, 2024, 06:36 PM UTC
We have identified the issue and are working to fix.
- identified May 19, 2024, 06:36 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 19, 2024, 06:41 PM UTC
We have implemented a fix. Sites should be back up. Monitoring currently.
- resolved May 19, 2024, 07:05 PM UTC
The incident has been resolved. Sites are now loading correctly. Root cause: the CDN server was configured to use an older SSL certificate that expired today (5/19). We have since updated the server to use our more current certificate. With our recent move to AWS, we were now able to configure certificates to auto-renew, ensuring this issue does not happen again.
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