Neon Fundraise incident

Continued Slowdown

Resolved after 8 hours 35 minutes, affecting Reporting and Emails (SMTP) and 1 more, on June 18, 2024.

monitoring Jun 18, 2024, 11:30 PM UTC

Systems are operating normally. We are monitoring and exploring optimization options to prevent further slowdowns.

Started: Jun 18, 2024, 07:43 PM UTC
Resolved: Jun 19, 2024, 04:19 AM UTC
Duration: 8h 35m
Detected by Pingoru: Jun 18, 2024, 07:43 PM UTC

Affected components

ReportingEmails (SMTP)Emails (API v3)

Update timeline

investigating Jun 18, 2024, 07:43 PM UTC

We are currently investigating this issue.
monitoring Jun 18, 2024, 11:30 PM UTC

Systems are operating normally. We are monitoring and exploring optimization options to prevent further slowdowns.
resolved Jun 19, 2024, 04:19 AM UTC

This incident has been resolved.

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