Neon Fundraise incident

Neon CRM syncs delayed

Minor Vendor's status page →

Resolved after 18 hours 42 minutes, affecting Neon CRM, on October 21, 2024.

resolved Oct 22, 2024, 04:44 PM UTC

Neon CRM sync is back up and running. Missed syncs have been initiated manually.

Started
Oct 21, 2024, 10:02 PM UTC
Resolved
Oct 22, 2024, 04:44 PM UTC
Duration
18h 42m
Detected by Pingoru
Oct 21, 2024, 10:02 PM UTC

Affected components

Neon CRM

Update timeline

  1. identified Oct 21, 2024, 10:02 PM UTC

    Neon CRM syncs are delayed. A fix will be implemented tonight and all failed syncs will be manually re-initiated tomorrow.

  2. resolved Oct 22, 2024, 04:44 PM UTC

    Neon CRM sync is back up and running. Missed syncs have been initiated manually.

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