Resolved after 1 hour 53 minutes, affecting Sprocket API and Donations and 1 more, on February 6, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Sprocket APIDonationsDNS <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>Rallybound Payment ServiceManagement interfacesCDN <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>Neon PaySite BuilderEndurance Challenges Strava IntegrationRegistrations
Update timeline
- investigating Feb 06, 2025, 08:35 AM UTC
Rallybound will perform server/infrastructure maintenance this evening. The system may be briefly unavailable (0-5 minutes) as work is completed.
- identified Feb 06, 2025, 08:36 AM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 06, 2025, 08:36 AM UTC
We are continuing to work on a fix for this issue.
- identified Feb 06, 2025, 09:43 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 06, 2025, 10:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2025, 10:29 AM UTC
This incident has been resolved.
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