NeoAirline experienced a minor incident on April 18, 2026 affecting Sync Engine (vAMSYS Sync), lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Sync Engine (vAMSYS Sync)
Update timeline
- investigating Apr 18, 2026, 02:17 PM UTC
Our team is investigating an issue where some of the routes' syncs are getting elevated errors when syncing to vAMSYS.
- resolved Apr 18, 2026, 03:38 PM UTC
We've identified the issue with vAMSYS sync, and it should be solved now. We're monitoring the fix.