Nekt incident

Data source syncs reported as failed

Resolved after 1 hour 18 minutes, affecting General API, on October 23, 2026.

resolved Oct 23, 2026, 09:25 PM UTC

We have resolved the underlying issue and service has been resumed. All affected pipelines have already been updated.

Started
Oct 23, 2026, 08:07 PM UTC
Resolved
Oct 23, 2026, 09:25 PM UTC
Duration
1h 18m
Detected by Pingoru
Oct 23, 2026, 08:07 PM UTC

Affected components

General API

Update timeline

  1. investigating Oct 23, 2026, 08:07 PM UTC

    Data source syncs finishing extracting and loading data but are being reported as failed. Table details in the catalog (fields and statistics) are not updated for these runs, and pipelines triggered by them are not starting.

  2. identified Oct 23, 2026, 08:34 PM UTC

    The issue was pinned down to the communication between our orchestrator and backend and is already being fixed.

  3. monitoring Oct 23, 2026, 08:49 PM UTC

    The issue was fixed and new runs complete normally. We are re-running the affected syncs; no action is needed on your side.

  4. resolved Oct 23, 2026, 09:25 PM UTC

    We have resolved the underlying issue and service has been resumed. All affected pipelines have already been updated.

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