Nebius incident

Token Factory 503 errors in eu-west2

Resolved after 1 hour 2 minutes, affecting Token Factory, on October 24, 2026.

monitoring Oct 24, 2026, 02:05 PM UTC

Some customers receive 503 errors from Token Factory dedicated endpoints in eu-west2. We have identified the cause and applied the fix. The team is monitoring the results.

Started
Oct 24, 2026, 01:22 PM UTC
Resolved
Oct 24, 2026, 02:24 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 24, 2026, 01:22 PM UTC

Affected components

Token Factory

Update timeline

  1. investigating Oct 24, 2026, 01:22 PM UTC

    Some customers receive 503 errors from Token Factory endpoints in eu-west2. We are investigating and determining the full scope of the issue.

  2. monitoring Oct 24, 2026, 02:05 PM UTC

    Some customers receive 503 errors from Token Factory dedicated endpoints in eu-west2. We have identified the cause and applied the fix. The team is monitoring the results.

  3. resolved Oct 24, 2026, 02:24 PM UTC

    The issue has been resolved.

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