Nearpod incident

AWS Outage Impacting Services

Resolved after 6 hours 15 minutes, affecting Login and Content Creation and 1 more, on October 20, 2025.

resolved Oct 20, 2025, 09:13 PM UTC

Service has been fully restored following the earlier AWS outage. All Nearpod systems are now operational and stable. We will continue to monitor to ensure sustained performance. Thank you for your patience and understanding during this disruption.

Started
Oct 20, 2025, 02:58 PM UTC
Resolved
Oct 20, 2025, 09:13 PM UTC
Duration
6h 15m
Detected by Pingoru
Oct 20, 2025, 02:58 PM UTC

Affected components

LoginContent CreationContent DeliveryReporting

Update timeline

  1. investigating Oct 20, 2025, 02:58 PM UTC

    We are currently experiencing a service disruption due to an ongoing AWS outage impacting Nearpod systems. Our team is actively monitoring the situation and implementing mitigations to restore service as soon as possible. Thank you for your patience.

  2. monitoring Oct 20, 2025, 03:02 PM UTC

    Our team is actively monitoring the situation and implementing mitigations to restore service as soon as possible. Thank you for your patience.

  3. monitoring Oct 20, 2025, 06:26 PM UTC

    We are continuing to monitor signs of recovery in our host infrastructure.

  4. monitoring Oct 20, 2025, 07:32 PM UTC

    Service has been restored and Nearpod is operational. We continue to monitor system performance closely to ensure stability.

  5. resolved Oct 20, 2025, 09:13 PM UTC

    Service has been fully restored following the earlier AWS outage. All Nearpod systems are now operational and stable. We will continue to monitor to ensure sustained performance. Thank you for your patience and understanding during this disruption.

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