Nearpod experienced a major incident on October 20, 2025 affecting Login and Content Creation and 1 more component, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:58 PM UTC
We are currently experiencing a service disruption due to an ongoing AWS outage impacting Nearpod systems. Our team is actively monitoring the situation and implementing mitigations to restore service as soon as possible. Thank you for your patience.
- monitoring Oct 20, 2025, 03:02 PM UTC
Our team is actively monitoring the situation and implementing mitigations to restore service as soon as possible. Thank you for your patience.
- monitoring Oct 20, 2025, 06:26 PM UTC
We are continuing to monitor signs of recovery in our host infrastructure.
- monitoring Oct 20, 2025, 07:32 PM UTC
Service has been restored and Nearpod is operational. We continue to monitor system performance closely to ensure stability.
- resolved Oct 20, 2025, 09:13 PM UTC
Service has been fully restored following the earlier AWS outage. All Nearpod systems are now operational and stable. We will continue to monitor to ensure sustained performance. Thank you for your patience and understanding during this disruption.