Resolved after 1 day, on October 12, 2020.
1:50 PM ET: We are observing normal performance within the Nearpod platform, and will monitor for any further issues. 1:35 PM ET: We are seeing improved performance, users should be able to access login and libraries. We are monitoring for any further issues. 1:25 PM ET: We are continuing to investigate system issues and are working with our cloud provider. Users will see issues accessing login, Nearpod library and launching lessons at this time. 12:05 PM ET: We are investigating an issue where users are having issues accessing the login page and loading the Nearpod library. This may also impact users attempting to launch lessons from the library.
Update timeline
- resolved Oct 14, 2020, 06:36 PM UTC
1:50 PM ET: We are observing normal performance within the Nearpod platform, and will monitor for any further issues. 1:35 PM ET: We are seeing improved performance, users should be able to access login and libraries. We are monitoring for any further issues. 1:25 PM ET: We are continuing to investigate system issues and are working with our cloud provider. Users will see issues accessing login, Nearpod library and launching lessons at this time. 12:05 PM ET: We are investigating an issue where users are having issues accessing the login page and loading the Nearpod library. This may also impact users attempting to launch lessons from the library.
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