Nearpod incident

Issues with Launching Lessons

Resolved after 14 minutes, affecting Content Delivery, on November 18, 2021.

resolved Nov 18, 2021, 10:03 PM UTC

The issue is resolved. This incident is closed and we continue to monitor our systems.

Started
Nov 18, 2021, 09:48 PM UTC
Resolved
Nov 18, 2021, 10:03 PM UTC
Duration
14m
Detected by Pingoru
Nov 18, 2021, 09:48 PM UTC

Affected components

Content Delivery

Update timeline

  1. investigating Nov 18, 2021, 09:48 PM UTC

    We are currently investigating an issue with launching lessons. Updates to follow.

  2. monitoring Nov 18, 2021, 09:51 PM UTC

    We have identified the source of the problem and have resolved the issue. We are monitoring closely and will provide additional updates as needed.

  3. resolved Nov 18, 2021, 10:03 PM UTC

    The issue is resolved. This incident is closed and we continue to monitor our systems.

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