Nearpod incident

Issues accessing Nearpod (from US West Coast)

Resolved after 58 minutes, affecting Login and Content Creation and 1 more, on February 15, 2022.

resolved Feb 15, 2022, 11:16 PM UTC

Our provider has completed putting mitigations in place to remedy their network issue and access to Nearpod appears restored across all regions. We will continue to monitor closely. https://www.cloudflarestatus.com/incidents/d4g3q6bqzfnr

Started
Feb 15, 2022, 10:18 PM UTC
Resolved
Feb 15, 2022, 11:16 PM UTC
Duration
58m
Detected by Pingoru
Feb 15, 2022, 10:18 PM UTC

Affected components

LoginContent CreationContent DeliveryReporting

Update timeline

  1. investigating Feb 15, 2022, 10:18 PM UTC

    We are currently investigating an issue with a network provider that routes traffic to Nearpod. Nearpod may load slowly, or in some cases not at all. We are actively working with the provider to remedy the problem and restore all access to Nearpod through their network.

  2. identified Feb 15, 2022, 10:25 PM UTC

    General networking issues have been resolved, but our provider may still be having intermittent issues with US West Coast traffic. We are continuing to work with them to resolve the issue. https://www.cloudflarestatus.com/incidents/d4g3q6bqzfnr

  3. monitoring Feb 15, 2022, 10:55 PM UTC

    Our provider has put mitigations in place to remedy their network issues and access to Nearpod is becoming restored. We are closely monitoring. https://www.cloudflarestatus.com/incidents/d4g3q6bqzfnr

  4. resolved Feb 15, 2022, 11:16 PM UTC

    Our provider has completed putting mitigations in place to remedy their network issue and access to Nearpod appears restored across all regions. We will continue to monitor closely. https://www.cloudflarestatus.com/incidents/d4g3q6bqzfnr

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