Resolved after 5 hours 21 minutes, affecting Content Delivery, on February 13, 2023.
We have been monitoring our fix along with our cloud provider, and Collaborate Board functionality has been restored.
Affected components
Update timeline
- investigating Feb 13, 2023, 03:18 PM UTC
We are experiencing a problem with Collaborate Boards and are investigating.
- investigating Feb 13, 2023, 03:51 PM UTC
We are continuing to investigate the issue with Collaborate Boards. This issue is currently impacting the Collaborate activity as well as reports connected to lessons with a Collaborate Board
- investigating Feb 13, 2023, 04:48 PM UTC
We continue to investigate the current issue with Collaborate Boards. We will update you as soon as we have more insights
- investigating Feb 13, 2023, 05:41 PM UTC
We continue to investigate the Collaborate Board issue and have engaged our cloud provider in the incident. We will update as we have more information
- investigating Feb 13, 2023, 06:50 PM UTC
We are continuing to work with our cloud provider to bring a resolution to this outage. We currently do not have a fix but will provide updates as they come
- monitoring Feb 13, 2023, 07:41 PM UTC
Along with our cloud provider, we have implemented a fix and are continuing to monitor to ensure resolution.
- resolved Feb 13, 2023, 08:40 PM UTC
We have been monitoring our fix along with our cloud provider, and Collaborate Board functionality has been restored.
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