Nearmap incident

MyAccount Service Disruption - Inviting Users manually

Minor Resolved View vendor source →

Nearmap experienced a minor incident on September 5, 2025 affecting MyAccount, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 05:31 AM UTC
Resolved
Sep 05, 2025, 08:20 AM UTC
Duration
2h 49m
Detected by Pingoru
Sep 05, 2025, 05:31 AM UTC

Affected components

MyAccount

Update timeline

  1. investigating Sep 05, 2025, 05:31 AM UTC

    We are investigating an issue with manually inviting users through the MyAccount self-service portal. The service is currently unavailable. We will provide updates about the status of this issue as and when information becomes available.

  2. resolved Sep 05, 2025, 08:20 AM UTC

    The issue with MyAccount has now been resolved. If you experience any issue with the service, please click here to raise a support ticket.