NBA Top Shot incident

Degraded Performance 9.20.23 3pm ET

Resolved after 50 minutes, affecting Website and Marketplace and 1 more, on September 20, 2023.

monitoring Sep 20, 2023, 07:35 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 20, 2023, 07:18 PM UTC
Resolved
Sep 20, 2023, 08:09 PM UTC
Duration
50m
Detected by Pingoru
Sep 20, 2023, 07:18 PM UTC

Affected components

WebsiteMarketplacePack Purchasing (if any packs are available)Pack OpeningOffersGiftingSignupCloudflare Cloudflare API

Update timeline

  1. investigating Sep 20, 2023, 07:18 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 20, 2023, 07:20 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 20, 2023, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 20, 2023, 08:09 PM UTC

    This incident has been resolved.

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