Narvar experienced a minor incident on May 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 26, 2026, 06:56 PM UTC
Type: Incident Duration: 1 hour and 7 minutes Affected Components: Narvar Returns and Exchanges for Shopify, Returns May 26, 18:56:23 GMT+0 - Investigating - We are currently investigating an incident with returns through UPS. In most cases the impact is limited to customers not being able to use the store locator but in a few returns might not be submitted. May 26, 20:03:37 GMT+0 - Resolved - We've resolved the issue, the store locator should be available again.