Narvar incident

Legacy FedEx Returns Technology Planned System Outage on Saturday, June 13, 2026, 11:00 p.m. CT

Major Resolved View vendor source →

Narvar experienced a major incident on June 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2026, 04:00 AM UTC
Resolved
Jun 13, 2026, 04:00 AM UTC
Duration
Detected by Pingoru
Jun 13, 2026, 04:00 AM UTC

Update timeline

  1. resolved Jun 13, 2026, 04:00 AM UTC

    Type: Maintenance Duration: 6 hours Affected Components: Narvar Returns and Exchanges for Shopify, Returns Jun 13, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 13, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 12, 16:43:22 GMT+0 - Identified - FedEx has scheduled a planned outage for Legacy FedEx® Returns Technology services. The downtime is expected to be 6 hours. Customers using FTR may be unable to process certain transactions during this period. Start Date and Time: Saturday, June 13, 2026, 11:00 p.m. CT End Date and Time: Sunday, June 14, 2025, 05:00 a.m. CT Potential Affected Functionality: All Services Services are expected to be resumed after the prescribed duration. For any questions or concerns, please contact Narvar Support.