Narvar incident

Klaviyo outage affecting notifications for some clients.

Major Resolved View vendor source →

Narvar experienced a major incident on May 5, 2026, lasting 6h 49m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 10:56 PM UTC
Resolved
May 06, 2026, 05:46 AM UTC
Duration
6h 49m
Detected by Pingoru
May 05, 2026, 10:56 PM UTC

Update timeline

  1. investigating May 05, 2026, 10:56 PM UTC

    Our third-party service Klaviyo is currently experiencing an outage, which could cause delays in notifications being sent out..

  2. identified May 06, 2026, 12:00 AM UTC

    We are currently monitoring the issue and will provide additional updates as they are made available..

  3. monitoring May 06, 2026, 12:59 AM UTC

    Klaviyo has stated service is gradually returning to normal; we are still monitoring the issue until service is fully restored..

  4. monitoring May 06, 2026, 03:14 AM UTC

    Klaviyo has confirmed the issue is resolved. Any failed messages are being replayed. We will continue to monitor until this process is complete..

  5. monitoring May 06, 2026, 03:39 AM UTC

    We are continuing to monitor the progress and will provide another update tomorrow morning by 9:00 PST. .

  6. resolved May 06, 2026, 05:46 AM UTC

    This incident has been resolved..