Narvar incident

Issue with UPS returns

Minor Resolved View vendor source →

Narvar experienced a minor incident on May 26, 2026, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 06:56 PM UTC
Resolved
May 26, 2026, 08:03 PM UTC
Duration
1h 7m
Detected by Pingoru
May 26, 2026, 06:56 PM UTC

Update timeline

  1. investigating May 26, 2026, 06:56 PM UTC

    We are currently investigating an incident with returns through UPS. In most cases the impact is limited to customers not being able to use the store locator but in a few returns might not be submitted..

  2. resolved May 26, 2026, 08:03 PM UTC

    We've resolved the issue, the store locator should be available again..