Narvar incident

Issue with FedEx return labels

Minor Resolved View vendor source →

Narvar experienced a minor incident on August 24, 2026, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 09:55 PM UTC
Resolved
Aug 25, 2026, 01:48 AM UTC
Duration
3h 52m
Detected by Pingoru
Aug 24, 2026, 09:55 PM UTC

Update timeline

  1. investigating Aug 24, 2026, 09:55 PM UTC

    We are currently observing issues affecting FedEx return labels. We have escalated to FedEx and are investigating on our side in parallel..

  2. identified Aug 24, 2026, 10:09 PM UTC

    FedEx has acknowledged the issue and is actively working on a fix. .

  3. resolved Aug 25, 2026, 01:48 AM UTC

    FedEx has confirmed the issue is resolved and we are seeing return labels generating successfully..