Nanit incident

Account Related Email Delivery Issues

Resolved after 55 minutes, affecting Nanit App --- User Login and Nanit App --- User Login (Nanit App --- User Login — Nanit App) and 1 more, on November 2, 2026.

resolved Nov 02, 2026, 07:39 PM UTC

Issue Resolved - The issue affecting the delivery of certain Nanit emails, including password resets, email confirmations, invitations, subscription updates, and other account-related emails, has been resolved.

Started
Nov 02, 2026, 06:43 PM UTC
Resolved
Nov 02, 2026, 07:39 PM UTC
Duration
55m
Detected by Pingoru
Nov 02, 2026, 06:43 PM UTC

Affected components

Nanit App --- User LoginNanit App --- User Login (Nanit App --- User Login — Nanit App)Nanit App --- User Login (Nanit App --- User Login — Nanit Sound and Light App)Nanit App --- User RegistrationNanit App --- User Registration (Nanit App --- User Registration — Nanit App)

Update timeline

  1. investigating Nov 02, 2026, 06:43 PM UTC

    We are currently investigating an issue affecting the delivery of certain Nanit emails, including password resets, email confirmations, invitations, subscription updates, and other account-related emails.

  2. resolved Nov 02, 2026, 07:39 PM UTC

    Issue Resolved - The issue affecting the delivery of certain Nanit emails, including password resets, email confirmations, invitations, subscription updates, and other account-related emails, has been resolved.

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