Namespace incident

Partial unavailability of instance metrics

Resolved after 12 minutes, affecting Logging and Metrics, on July 28, 2026.

monitoring Jul 28, 2026, 02:37 PM UTC

We see metrics being successfully processed. Traffic is again being routed to the previously affected compute shard and we are monitoring the situation closely.

Started
Jul 28, 2026, 02:28 PM UTC
Resolved
Jul 28, 2026, 02:41 PM UTC
Duration
12m
Detected by Pingoru
Jul 28, 2026, 02:28 PM UTC

Affected components

LoggingMetrics

Update timeline

  1. investigating Jul 28, 2026, 02:28 PM UTC

    Our telemetry has alerted us about a metrics not being available in one of our compute shards. The team is root causing.

  2. investigating Jul 28, 2026, 02:34 PM UTC

    We have rerouted traffic from the faulty compute shard whilst the investigation is ongoing.

  3. identified Jul 28, 2026, 02:35 PM UTC

    We understand the root cause and have applied an immediate fix to our metrics system.

  4. monitoring Jul 28, 2026, 02:37 PM UTC

    We see metrics being successfully processed. Traffic is again being routed to the previously affected compute shard and we are monitoring the situation closely.

  5. resolved Jul 28, 2026, 02:41 PM UTC

    All systems are operational.

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