Namecheap incident

Issues with the Email Support Helpdesk- August 13, 2026

Major Resolved View vendor source →

Namecheap experienced a major incident on August 13, 2026 affecting General, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 12:22 PM UTC
Resolved
Aug 13, 2026, 12:34 PM UTC
Duration
11m
Detected by Pingoru
Aug 13, 2026, 12:22 PM UTC

Affected components

General

Update timeline

  1. investigating Aug 13, 2026, 12:22 PM UTC

    Dear Customers, We’re currently experiencing issues with our support helpdesk. This means we are unable to process emails, but we can still assist you via live Chat. Head to our Help Center, and click the widget located in the bottom right. Our team is working to resolve the issue ASAP, and we’ll keep this post … Continue reading Issues with the Email Support Helpdesk- August 13, 2026 → The post Issues with the Email Support Helpdesk- August 13, 2026 appeared first on Namecheap Status.