MyWay Route Planner incident

Optimization is not working

Resolved after 1 hour 9 minutes, affecting Routing Service, on August 27, 2025.

identified Aug 27, 2025, 03:26 PM UTC

We’re experiencing a temporary server outage affecting route building. Our team is working on it, and things should be back to normal in about 25–30 minutes. The issue is caused by a surge of spam requests from abroad, and we’re implementing measures to block them and stabilize the service.

Started
Aug 27, 2025, 03:26 PM UTC
Resolved
Aug 27, 2025, 04:36 PM UTC
Duration
1h 9m
Detected by Pingoru
Aug 27, 2025, 03:26 PM UTC

Affected components

Routing Service

Update timeline

  1. identified Aug 27, 2025, 03:26 PM UTC

    We’re experiencing a temporary server outage affecting route building. Our team is working on it, and things should be back to normal in about 25–30 minutes. The issue is caused by a surge of spam requests from abroad, and we’re implementing measures to block them and stabilize the service.

  2. resolved Aug 27, 2025, 04:36 PM UTC

    This incident has been resolved.

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