Mystore.no incident

Instability in control panel login

Resolved after 2 days 6 hours, affecting Control panel, on October 28, 2024.

investigating Oct 28, 2024, 10:46 AM UTC

Some customers are experiencing some trouble loging in to our control panel. Tip: If you have trouble logging in, try to log in via incognito mode in your browser.

Started
Oct 28, 2024, 10:46 AM UTC
Resolved
Oct 30, 2024, 05:07 PM UTC
Duration
2d 6h
Detected by Pingoru
Oct 28, 2024, 10:46 AM UTC

Affected components

Control panel

Update timeline

  1. investigating Oct 28, 2024, 10:46 AM UTC

    Some customers are experiencing some trouble loging in to our control panel. Tip: If you have trouble logging in, try to log in via incognito mode in your browser.

  2. resolved Oct 30, 2024, 05:07 PM UTC

    The login service is now back in normal operation.

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